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Taleo Support Due to the increased demand for Talent Management software and our recognition of Taleo as a leader in this space we are now supporting Taleo applications. eHRMS leverages our HR know how and delivery of core HRIS solutions with our new breed of consultants that have gained their Taleo knowledge as former employees of Taleo or as administrators of Taleo for major corporations. Our service offerings include but are not limited to the following:
In most cases, Taleo is a “best of breed” add on to a company’s core HRIS system. Therefore, they may not have the internal resources to get the most out of their product investment. Our support solution allows companies IT and HRIS resources to focus on their core HRIS system, but still have access to Taleo specialists to configure new or maintenance existing functionality, create reports, program Taleo Connect Client (TCC) interfaces and advise on functional best practices. As those currently using Taleo software products understand, there are things that Taleo, as a hosted software vendor, will have to do for you such as Passport integrations and certain initial implementation tasks. However, for many companies, keeping up with ongoing maintenance and fully utilizing the system can take up the time of one or more full time resources. Not to mention the cost of training when those resources turnover. Furthermore, with the rollout of Taleo Connect Client integrations and a more advanced reporting platform in XIR, many administrators, which in many cases are recruiters, don’t have the technical skills. We believe that Taleo does a good job at supporting the application and ensuring it works as configured. However, the client’s responsibility is to be able to configure that application to get the most out of their investment. It is not practical or cost effective to engage Taleo Consulting Services for day to day maintenance tasks and they may not be flexible in their delivery for smaller incremental changes to configuration. |
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